Shipping Policy
Last updated: January 2026
Thank you for shopping with The Dog Care Hub. This Shipping Policy explains how orders are processed, produced, and delivered.
Order Processing & Production
All products sold on The Dog Care Hub are made to order and fulfilled by our trusted print-on-demand partner.
Once an order is placed, it typically enters production within 1–3 business days. Because items are custom-made, production begins shortly after purchase.
Shipping Timeframes
After production is complete, orders are shipped to the address provided at checkout.
Estimated delivery times are as follows:
- United States: 3–7 business days after production
- International orders: Delivery times vary by destination and may take longer
Please note that shipping times are estimates and may be affected by factors beyond our control, such as carrier delays, holidays, or weather conditions.
Shipping Rates
Shipping costs are calculated at checkout and vary depending on the product, destination, and shipping method selected.
Tracking Information
When available, tracking information will be provided once your order has shipped. Tracking updates may take up to 24 hours to appear after shipment.
Incorrect Addresses & Undeliverable Packages
Please ensure your shipping address is entered correctly at checkout.
If an order is returned due to an incorrect or incomplete address, or if the package is undeliverable, additional shipping fees may apply to reship the item.
International Shipping & Customs
For international orders, customers are responsible for any customs duties, taxes, or fees required by their country. These charges are not included in the product or shipping price.
Shipping Issues & Support
If you experience any issues with your shipment, such as delays or delivery concerns, please contact us and we’ll be happy to help.
Email: contact@happypawscare.org